Frequently Asked Questions

WorkGena is an AI voice receptionist (AI voice agent) that answers your business phone calls 24/7 in a natural, human-like voice. It books appointments, answers customer questions, and sends confirmations, so you never miss a call, even after hours.

Only if you want it to. You choose the mode: Info (answers questions only), Backup (picks up just when your front desk can't), or Full (handles every call). You are always in control and can switch modes or turn it off anytime.

Clinics, dental offices, salons, spas, restaurants, law firms, real estate agencies, gyms, and other appointment-based businesses.

Plans start at ₹1,999 / $99 / €89 per month, which includes 150 minutes of calls and a dedicated phone number. There are no contracts and a 7-day money-back guarantee.

No. There are no setup fees and no hidden charges. You pay your monthly plan, and everything in it is included.

You can add more minutes anytime with a top-up pack, so there are no surprise bills and you stay in control.

Yes. There are no contracts or lock-in, so you can change or cancel your plan whenever you like.

WorkGena speaks 14 languages, including English, Spanish, French, German, Hindi, and Bengali, and understands callers naturally in their own language.

Yes. WorkGena books, cancels, and reschedules appointments, and connects to your Google Calendar for two-way sync, so your real availability and new bookings stay in one place.

WorkGena detects urgent situations and transfers the call to a human right away. For anything it can't resolve, it takes a message or routes the caller to your team, so nothing slips through.

It uses a natural, human-like voice. Most callers can't tell it's an AI, and you can call our demo line to hear it for yourself.

Yes. WorkGena never gives a busy tone; it answers multiple calls at once, so no caller has to wait.

WorkGena can transfer the call to your team or take a detailed message, whichever you prefer.

Yes. You set the agent's name, choose its voice, and customize the greeting and how it handles calls.

No. You keep your existing business number. WorkGena works behind it, and you decide when it answers: only missed calls, after-hours, or every call.

Most businesses go live within about 48 hours. There is no hardware to install and no coding; we handle the setup for you.

Through simple call forwarding or a dedicated number, with no hardware and no installation. We set it up for you.

WorkGena works worldwide, with dedicated numbers and local setup for India, the US, UK, Canada, Australia, and Europe.

Yes. Every call and booking can be pushed to your CRM automatically through secure webhooks.

Yes. Calls are recorded only with consent, data is encrypted, and WorkGena is HIPAA-ready and GDPR-compliant, built for healthcare and other regulated businesses.

WorkGena is built and run by Souvik Guria (sole proprietorship), serving businesses worldwide.